F.A.Q.

1. How I can receive my ticket?
After successful paying you will get your ticket to your email address in few hours (no later than 12 hours after purchase).

2. Do I need to buy a ticket for my pet also?
In order to take your pet on the road with you, you need to prepare a veterinary passport with notes on vaccinations. Your pet must be transported in a carrier and not exceed a weight of 12kg.

3. What do you need to board the bus?
You need to provide a passport and ticket in electronic or printed form. In the absence of the necessary documents, we are not able to guarantee the passenger boarding the bus.

4. How much luggage can I take with me?
You can take 12 kg of luggage and hand luggage with you into the bus cabin which does not exceed the size of 55x40x20.

5. Is it possible to take food on the bus?
It is allowed to take food on board, with the exception of products with a strong odor.

6. Is it possible to smoke on board?
Smoking cigarettes and electronic cigarettes is strictly prohibited.